Model 5360: Connecting a wireless device

NOTE: This answer applies to Zoom Cable Modem/Router Model 5360.

A Wi-Fi compatible computer, smartphone, tablet, smart TV, game station, or other device can access the Internet wirelessly through the Cable Modem/Router. You can connect up to 253 devices wirelessly. To make the wireless connection, follow these steps:

1. First locate the wireless connection setup on your wireless device, and then select a cable modem/router network whose name starts with the SSID name on the bottom label. The SSID name on the bottom label is for model 5360’s 2.4 GHz frequency band. Model 5360’s 5 GHz band has the same name plus -5G at the end, and is only visible if your wireless device works at 5 GHz. If your device supports both frequencies, you can pick either SSID. A major advantage of the 5 GHz band is that it’s normally much less crowded with other devices trying to use that band. This is especially important in areas with lots of wireless devices, such as in some cities and in multi-family buildings. If your wireless device supports both frequencies and you’re not happy with your speed and/or range, you may want to try the other frequency.
2. Next you will be prompted to enter the Security Key or Password for your wireless network. The WPA/WPA2 security key is printed on the bottom label of your cable modem/router and is unique to you. Please use that key.
   

   Cable Modem/Router bottom label:

   

3. Open your device’s browser and go to a website to test your wireless setup. If it works, congratulations! If it doesn’t, please see the Troubleshooting Tips in the User Manual (under Documentation).

Note: In the unlikely event that you want to change the unique SSID or the Security Key, please see Model 5360: Changing the default wireless settings.