How to Reset ADSL Modem / Router Model 5792

How to Reset ADSL Modem / Router Model 5792

Important Note:

Sometimes a reset is required when relocating to a new location or switch from one Internet Service Provider to another. The reset function on the 5792 does not perform a factory default reset. In order to perform a factory reset verify that your computer has the telnet client enabled. See the steps below to enable the telnet client.

Windows Vista and 7 users:

1. From the Start menu, select Control Panel, and then select Programs and Features.
2. In the left column, select Turn Windows features on or off.
3. In the Windows Features pop-up window, select the check box next to Telnet Client, and then click OK.

Windows 8, 8.1 and 10 users:

1. Right-click in the bottom-left corner of the screen (a Start or Desktop icon will appear), and then select Program and Features.
2. In the left column, select Turn Windows features on or off.
3. In the Windows Features pop-up window, select the check box next to Telnet Client and then click OK.

Next Steps after enabling Telnet Client

1. Connect a computer directly into one of the Zoom ADSL Modem/Router’s Ethernet ports (labeled 1,2,3 or 4) using an Ethernet cord.
2. Now go to the computer that is connected to the ADSL Modem/Routers via Ethernet. Make sure the computer is powered on. Also make sure the ADSL Modem/Router is powered on.
3. Access your computer’s Command Prompt or Terminal:

• Windows XP users:

From the Start menu, select Run…Type cmd, and then press Enter

• Windows Vista users:

From the Start menu, select All Programs, then Accessories, from Accessories list right-click on Command Prompt, and then select Run as administrator

• Windows 7 users:

From the Start menu, in the Search box, type cmd, and then press Enter

• Windows 8, 8.1 and 10 users:

Right-click in the bottom left corner of the screen (a Start or Desktop icon will appear), and then select Command Prompt (Admin)

• Mac OS X users:

From the Go menu at the top of the screen, select Utilities, and then double-click on Terminal. (Note: If you do not see the Go menu, click the Finder icon in the Dock at the bottom of the screen.)

Next Steps in Command Prompt to reset ADSL Modem/Router

1. When the Command Prompt or Terminal window opens, type telnet 192.168.1.1 in lowercase, and then press Enter or Return.
2. At the Login prompt, type admin in lowercase, and then press Enter or Return
3. At the Password prompt, type admin in lowercase, and then press Enter or Return
4. Now type restoredefault (in lowercase) at the “>” prompt, and then press Enter or Return
5. At this point you should see a message indicating “shell is being reset. Please wait…” or similar. Now you may close the Command Prompt or Terminal window.
6. Now you can reconfigure the ADSL Modem/Router with your settings from your ISP (Internet Service Provider) by logging into the ADSL Modem/Router’s Configuration Manager
   • Open a web browser, such as Internet Explorer, Firefox, Google Chrome, or Safari
   • In the address bar field, type 192.168.1.1, and then press Enter or Return
   • When at the Login Page, type admin in lowercase for the Username and Password, then click Login