How do I configure my Zoom ATA device for Voxalot VoIP service?

Note: This configuration has been tested with ATA firmware revision 1.1.2. If your device has firmware revision 1.2.5, you must contact Technical Support with your device's MAC Address (located on bottom label) and request an upgrade to firmware revision 1.2.5B4. To find your ATA's firmware revision, please see click here.

1. First, you must access the ATA Manager:
   
   
   • If you are using a Windows computer, download and run the Zoom ATA Manager (.exe file).
   • If you are using a non-Windows computer, or if the Zoom ATA Manager will not run on your computer, you can access the ATA Manager by entering the ATA’s IP address in your web browser’s address field. (Please click here if you are not sure how to find your ATA’s IP address.)
   • When prompted for a Username and Password, enter the following in lowercase letters:
          Username: administrator
          Password: metamorph
     
     
2. Once you are logged into the ATA Manager, click the Advanced icon at the top of the screen and then, in the left column, select VoIP Accounts and then Your VoIP Account.
   
   
3. On the Your VoIP Account page, enter the following:
   
   

   Parameter	Setting
   SIP Enable	Enable
   Service Provider Name	Voxalot
   Outbound Caller ID	Type your name or a display name you want to use
   Phone Number (SIP User ID)	Type your Voxalot number (e.g., 123456)
   Auth User Name	Type your Voxalot number (e.g., 123456)
   Auth Password	Type your Voxalot password
   SIP Server	us.voxalot.com
   Auth Domain	Leave this field blank
   Outbound Proxy	us.voxalot.com
   Register Domain	us.voxalot.com
   ReReg Interval	3600
   Subscribe Domain	Leave this field blank
   ReSub Interval	3600
   Use Outbound Proxy for REFER	Disable
   Ring Type	1
   Dial Prefix	Leave this field blank
   Preferred Codecs	Leave these settings blank

4. Click Save These Settings.

5. In the left column, select Subscription Services and then Dialing Parameters.

6. On the Dialing Parameters page, select the following:

7. • Mode: Passthrough (pass * and # DTMF tones to provider)
   • Configure PSTN Dial Pattern:  replace *xx with *xxx  
     (Note: After you make this change and click Save These Settings, the new VoIP Dial Pattern will be: 346]11|*xxx|**[1-9]e#r5xp3r*x|p8[1-9]e#r5xp4r*x|#[1-9]e#r5xp3r*x|1010Se#p2r*x|0Se#r5xp2r*x|123456789*0# )
8. Click Save These Settings and then click Reboot ATA.