How do I configure my X5v or V3 to use another (non-Global Village) VoIP service?

*You may find it helpful to print these instructions for easy reference*

Your X5v or V3 device needs to be configured with specific information for the VoIP service that you plan to use.

If you received a X5v or V3 from your Service Provider, it is likely that it is preset for their VoIP service. In most cases, the Service Provider will tell you that the unit has been preset. If you are not sure, you can check by;

1. Double-clicking the Zoom icon on your desktop
2. Select the Voice over IP button at the top of the page
3. Select the Advanced VoIP Setup button
4. If the User ID box is filled in, your device is preset

There are several things you may need to know about your (non-Global Village) VoIP service before you can configure the Zoom device properly:

• Account ID, User ID,  and Password
• SIP Registrar Address or Domain/Realm and Port Assignment
• SIP Proxy Address and Port Assignment
• Outboard Proxy Address and Port Assignment
• Local SIP Port
• Server Address (If this is provided you may not need any of the other settings)

There are two ways to configure the device for VoIP. Both require that you enter specific information from the list above.

• Option 1 - If your Provider gave you a Server Address they are using Auto Account Configuration. The steps follow;

• Option 2 - If your Provider did NOT give you a Server Address the following steps apply;

Once completed please make sure you click "Save Changes", then "Write Settings to Flash and Reboot" and finally click "Confirm"

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