I have the Zoom ADSL X6 Model 5590CF. When I try to change the modem's Admin password, the new password does not save. It keeps going back to the default password. Is there a way to change the Admin password?

If your Zoom ADSL X6 modem has Firmware Version 5.0.0 or 5.0.1, you must upgrade to Version 5.0.2 (available for download by  clicking here ).  The previous firmware did not allow you change the Admin password in the modem's web console.

Alternatively, the Admin password can be changed via the modem's command line interface: 

1.   Access the command prompt on your computer:

Windows users:

• From the Start menu, select Run...
• Type cmd (Windows 2000/XP/2003 Server/Vista) or command (Windows 9x/Me), and click OK.
• At the ">" prompt, type telnet 10.0.0.2 and press Enter.

Mac OS X users:

• Open the Terminal application, which is inside the Applicaitons/Utilities folder.
• At the "$" prompt, type telnet 10.0.0.2 and press Enter (or Return).

2. When the CONEXANT screen appears, enter the default Login (Username) and Password:

Login: admin
Password: zoomadsl

3. At the "-->" prompt, type user password and press Enter.

4. Type a new password and press Enter.

5. Re-type the new password and press Enter.

6. Finally, type system config save and press Enter.  Your new password will now be saved.