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How can I get the Wireless Zoom Headset to connect to my Windows 7 computer?

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Andy
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    Download the Windows Mobile Device Center ( current version is 6.1 ) which you can download from http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx , this works for both Vista and Windows 7. It has been tested on both.

    Install the downloaded software, but it may not look like it worked on Windows 7 PCs. Vista automatically configures the settings on the Bluetooth devices but for those who have Windows 7, here are the things you should do:

  1. Go to Device Manager from Control Panel OR just right-click on Computer Icon and choose Properties and then click on Device Manager.

  2. You'll see an Unknown Device named Bluetooth Peripheral Device. Right-Click it and click on "Update Driver Software" OR anyway you find it easy to bring up the Update driver window.

  3. Click Browse My Computer for Driver Software button.

  4. Click Let Me Pick from a List of Device Drivers on my computer.

  5. Select Bluetooth Radio from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.

  6. From the drivers list there may be one or more drivers with the name Windows Mobile-Based Device Support with different driver versions. Select one or the latest.

  7. Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.

  8. Now, after manually updating the driver for your Bluetooth device, in Device Manager when you click on Bluetooth Radios, it should display one more item which will say Windows Mobile-based device support.

  9. There are few more things that you want to pay attention to. If you have already added the device in your Bluetooth device list that didn't work, then remove the device and add it again. After you add it, you might need to restart the computer if it gave you a connection problem error message.

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