How do I configure my Zoom ATA device for Sipgate VoIP service?

This configuration has been tested with ATA Firmware Revisions 1.1.2 and 1.2.5. See Finding your Zoom ATA's Firmware Revision.

1. First, you must access the ATA Manager:
   
   
   • If you are using a Windows computer, download and run the Zoom ATA Manager.
   • If you are using a non-Windows computer, or if the Zoom ATA Manager will not run on your computer, you can access the ATA Manager by entering the ATA’s IP address in your web browser’s address field. (Refer to FAQ 986 if you are not sure how to find your ATA’s IP address.)
   • When prompted for a Username and Password, enter the following in lowercase letters:
          Username: administrator
          Password: metamorph
     
     
2. Once you are logged into the ATA Manager, click the Advanced icon at the top of the screen and then, in the left column, select VoIP Accounts and then Your VoIP Account.
   
   
3. On the Your VoIP Account page, enter the following:
   
   

   Parameter	Setting
   SIP Enable	Enable
   Service Provider Name	Sipgate
   Outbound Caller ID	Type your name or a display name you want to use
   Phone Number (SIP User ID)	Type your Sipgate number (e.g., 1234567)
   Auth User Name	Type your Sipgate number (e.g., 1234567)
   Auth Password	Type your Sipgate password
   SIP Server	sipgate.co.uk
   Auth Domain	Leave this field blank
   Outbound Proxy	sipgate.co.uk
   Register Domain	sipgate.co.uk
   ReReg Interval	120
   Subscribe Domain	Leave this field blank
   ReSub Interval	1800
   Use Outbound Proxy for REFER	Disable
   Ring Type	1
   Dial Prefix	Leave this field blank
   Preferred Codecs	Leave these settings blank

4. Click Save These Settings.

5. In the left column, select System and then STUN Settings.

6. On the STUN Settings page, enter the following:

   Parameter	Setting
   STUN Enable	Enable
   STUN Server Address	stun.sipgate.co.uk:10000
   STUN Symmetric Deterministic Enable	Disable

7. Click Save These Settings and then click Reboot ATA.

For screenshots of an example configuration, click ATA_Sipgate.jpg and ATA_Sipgate-STUN.jpg in the File Attachments area below.