Product Documentation and Downloads
For Model 5560
- Barcode label on bottom of unit contains 5560-xx-xx, without an A
This modem connects to your computer via the Ethernet interface. No setup files are required.
- On the modem's System Status page, note the current firmware version. This upgrade is ONLY for modems that have Firmware Version Zoom X3 Ver 2.4.x or later (please do not confuse this with the Showtime Firmware Version). DO NOT attempt to load this upgrade on a modem with a prior Firmware Version (Zoom X3 Ver 2.2.x, 2.1.x, 1.1.x, or 03x). How do I find my firmware version?
- This upgrade will return the modem to its factory default settings. For this reason, we strongly recommend that you write down or take screen shots of any changes you have made to the modem's configuration pages. You will need to re-enter these settings after you load the firmware upgrade.
- Macintosh users: You will need to use a Netscape 6.x/7.x or Safari web browser. This upgrade will not work using Internet Explorer. Also note that the upgrade succeeds using Netscape or Safari, but you may not see the "File successfully transferred" and "System is rebooting now" messages.
Select Windows or Macintosh next to your country/location to download (instructions are included):
12/20/04 Size: 1.65 MB
|Windows (.exe file)||Macintosh (.sit file)|
|United Kingdom / Europe||Windows||Macintosh|