Troubleshooting
- Model 3095: Modem is blocked from connecting to AOL
- Model 3095: Error 692 or similar error
- Mac not recoginzing USB modem after upgrading to OS X El Capitan
- Factors Affecting 56K Connections
- Whenever I try to access my PCI modem, I get an error "OpenComm: Port already open" and the modem doesn't respond to commands. How do I fix this?
- Model 3090: When I shut down and restart my computer, the modem does not respond and the LEDs are off. What should I do?
- Is there a way to request that Model 3025C reports the DCE (modem-to-modem) rate, which would be displayed in the "Connected at" dialog box? It's more useful than the DTE (computer-to-modem) rate.
- When I click More Info or Query Modem in Control Panel | Modems or Phone and Modem Options, it shows the device is working properly, but "AT#CLS=?" responds "command not supported." Is this normal?
- When I run the Windows XP installation program, which checks my Windows ME system in preparation for an upgrade, the Upgrade Report says: The following might need an upgrade/additional files/drivers: HCFMODEMWDM(Zoom PCI Modem Enumerator)
- I upgraded my computer, now my V.92 PCI modem doesn't work properly. It seems to be using the standard/built-in rather than the Zoom drivers. I also tried installing the latest driver from your website. Any suggestions would be appreciated.
- Is the Zoom V.92 USB Mini modem backwards compatible with V.90?
- I have the Zoom/Modem V.92 PCI Model 3025C. Sometimes it hangs when trying to connect to my ISP. Other times it disconnects after a few minutes. I suspect the problem is with the drivers or my ISP's equipment. What should I do?
- My Zoom USB Mini modem unexpectedly shuts off or causes my system to freeze. This happens when I am browsing the Web or downloading a file.
- Why does my Zoom/Modem USB Mini modem unexpectedly shut off or cause my computer to freeze? This usually happens while I am browsing the Web or downloading a file.
- I bought the Model 2925L and accidentally installed the modem hardware first. Now Windows will not find the modem. What can I do?
- My Agere chipset-based Zoom V.92 PCI modem keeps jumping between COM3 and COM4. When this occurs, AOL cannot find the modem right away and has to search for it. What could be a possible cause?
- Computer won't recognize modem. We have a ZOOM 56K USB External Modem model #2985L. Originally it worked fine. Had some problems with the registries and had to reformat the hard drive. Since then the computer won't "talk" to the modem and vice versa. We'v
- My PCI modem will not function even though installation appears to be correct.
- Why am I getting messages that ask me to select a country? Below is an example of one the messages/errors: "Modem is not approved in the selected country Selecting a country other than the one in which you are currently located may cause your modem to
- My Mac system will not boot if the USB modem is turned on. What is causing this problem?